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You are receiving this email because you have been using Nielsen BookData Teleordering services via BookNet API (BNAPI).
MVB and Nielsen would like to jointly inform you about the upcoming system migration. To ensure a smooth transition we both approved and concurred on the content of this email.
This email serves as a "final call" to provide you with important information and instructions to make the process as seamless as possible.
Important dates
- 16 June 2023 – Nielsen: last day to send / place orders via Teleordering / Nielsen Services
- 16 June 2023 – Nielsen: disable ordering on BDOL and via API
- 19 June 2023 – Nielsen: last day for suppliers to collect and acknowledge orders via Nielsen Services
- 21 June 2023 – MVB: switch on services for retailers
- 22 June 2023 – MVB: switch on services for suppliers
Pre-Migration Preparation:
- Stop sending orders on 16 June end of business.
- Resume sending orders on 21 June, after you have received an email informing you about your account activation.
- Download or print a copy of your order data of the last 3 months via the Nielsen web interface.
We will be migrating the historical order data to the new system. For your own records, we recommend that customers download a backup of their order data from the Nielsen system. - Familiarize yourself with information in this email and read the FAQs tailored to the migration of services so you have a good understanding of the new system’s features and functionalities.
- Complete all pending tasks: Please ensure that all pending tasks, data entry, or other relevant activities are completed before the migration dates.
Post-Migration Support:
For support after the migration, please first check one of the different resources available to you:
If you encounter any difficulties, anomalies, or discrepancies after the migration, please report them to the designated support team via ServiceMigrationUK@mvb-online.com. Your feedback and observations will be vital to ensure a smooth post-migration stabilization phase.
We understand that a system migration can be a significant event, but we have taken every precaution to make this transition as seamless as possible. Our team is committed to providing support and assistance throughout the process, and we appreciate your cooperation and patience during this time of change.
What about my login information and credentials?
Your account on our Pubeasy platform will be activated on 21 June and should be used to log in once the new platform is live.
On 21 June you will receive a "welcome" email that includes your new login information, credentials, and other relevant details on how to use the MVB platform. This "welcome" email will be sent to the contact email addresses you have been using on the Nielsen BookData system. Please ensure you watch out for these emails and check the contact email addresses you used on the Nielsen system.
How can I place my orders?
As BookNet API users using either SOAP or WDDX formats, you should have received emails from MVB in February 2023 to inform you about the different options that will be available to you for placing orders on the MVB platform.
If you have been using the WDDX format, you will also know that we will not be able to keep supporting this format on MVB systems and that you will need to a different connection type.
As a quick reminder, the following connection types will be available to place orders:
- FTP / SFTP (recommended):
The "payload" or "filecontents" of your API orders can be uploaded via command line or a client as CSV, Telelink III or XML files over FTP or SFTP. - cURL:
Very similar to FTP / SFTP. The "payload" or "filecontents" of your WDDX orders can be uploaded via command line over HTTPS. - SOAP (experimental):
Switching to SOAP is currently not recommended. An experimental SOAP API has been reverse engineered and rebuilt for the MVB systems. However, there is no documentation available currently due to ongoing development.
Functionality is very basic due to a lack of specifications and documentation for SOAP API on the current Teleordering platform. - Web interface:
You will also be able to place orders via the web interface of www.pubeasy.com. You can read more information on this below or at Pubeasy | Help.
Ideally, you have already made your decision and the MVB technical team has assisted you or your service provider over the last months to prepare and make the necessary changes. If you have not yet been in touch with the MVB technical team, please reach out to us via servicemigrationuk@mvb-online.com, so we can assist with the migration.
First login and navigation
With your credentials, you will be able to navigate to www.pubeasy.com and log in. From here you can start to familiarise with the new interface, manage orders or create orders via the interface, search for products and check the status of existing orders.
The main menu has different options:
- Pubeasy Home: brings you back to the starting page
- Create Order offers several ways to place orders via the web interface
- My Orders: lets you track existing orders and their statuses
- Suppliers: shows additional information, like Catalogues from suppliers or Account Linking
- Support: offers different support solutions and contact information
- My Account: offers the ability to request changes to your account, create new users for other members of your team who require access to the platform, etc.
Where can I find help texts, tutorials, or other information on how to use the new platform?
There are dedicated sections on our Pubeasy homepage that offer a multitude of support information. You can first start with reading our FAQs tailored to the migration of services: MVB Online | UK Migration Overview.
For more details how Pubeasy works, you can visit our How-To section which contains tutorials for different processes, like how to order, how to check your order status, and many more: Pubeasy | Help.
Contact information
For more information regarding other Nielsen BookData services (BookData Online, ISBN services, etc.), please contact help.book@nielseniq.com.
If you have any questions regarding the service migration, please do not hesitate to contact us at servicemigrationuk@mvb-online.com. Our team of experts is ready to assist you in any way possible.
Thank you for your continued trust in our services. We look forward to bringing you an even better experience with the new MVB platform.
Kind regards
MVB & Nielsen BookData
 
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